Career

• Operational coordination and management of the reception desk across all shifts.
• Leadership, motivation and training of our reception team.
• Ensuring excellent, personalised guest service at a grand hotel level.
• Coordination of reservations, group arrivals and support for our VIP guests.
• Active involvement in the development of new processes, standards and the strategic orientation of the reception.
• Close communication with all operational departments to ensure smooth hotel operations.
• Representing the Front Office Manager in their absence.

• Qualifications: Completed training in hotel management; a training certificate is a plus.
• Experience: Several years of experience in front office, ideally with initial management experience.
• Mindset: Strong service orientation, organisational skills and a natural, positive attitude.
• Appearance: Confidence in dealing with demanding guests and clear communication.
• Skills: Confident use of PMS systems, very good German and good English skills.

• Handling guest check-ins and check-outs.
• Ensuring excellent, personalised guest service of the highest standard.
• Providing professional care for guests throughout their stay and fulfilling individual guest requests.
• Taking and processing room reservations.
• Handling correspondence and operating the switchboard.
• Ensuring a smooth flow of information between departments.
• Monitoring the fire alarm control panel.
• Managing the till and ensuring accurate settlement of guest accounts.

• Qualifications: Ideally, a completed vocational qualification in hospitality or a comparable qualification.
• Experience: Initial professional experience in the hospitality industry, ideally in the front office, is an advantage.
• Mindset: Strong focus on guests and service, team spirit and a natural, positive attitude.
• Presentation: Confidence when dealing with guests and clear communication.
• Skills: Knowledge of PMS systems and good command of German and English.

• Cleaning and maintenance of our hotel rooms, suites and apartments.
• Checking cleanliness and tidiness in all public areas of the hotel.
• Restocking minibars, amenities and all guest necessities.
• Reporting damage or unusual occurrences to department management or building services.
• Compliance with all applicable hygiene and safety standards.
• Assistance with laundry care and special and basic cleaning.
• Close cooperation with other hotel departments to ensure smooth guest operations.

After an appropriate training period, there is also the opportunity to take on additional tasks, such as checking rooms or assisting the housekeeper.

You are a reliable person with high standards of cleanliness and quality and enjoy working in a team:

• Experience: Initial experience in housekeeping or cleaning is an advantage – motivated career changers are also welcome.
• Mindset: Strong guest focus, service awareness and a keen eye for detail.
• Working style: Independent, careful and efficient with a high level of physical resilience.
• Appearance: Friendly, discreet and reliable when dealing with guests.
• Flexibility: Willingness to work different shifts, including weekends and public holidays.
• Skills: Basic knowledge of German; additional knowledge of English, Ukrainian or Russian is an advantage.

• Professional preparation and cooking of hot and cold breakfast dishes and egg dishes à la minute.
• Preparation of seasonal and regional breakfast specialities.
• Setting up, appealing presentation and continuous supervision of our breakfast buffet.
• Preparation of buffets and menus for conferences, events and groups during lunch service.
• Planning and preparation of staff catering.
• Compliance with all HACCP hygiene and safety standards.
• Close cooperation with the entire kitchen team to ensure smooth operations.
• Goods receipt, quality control and professional storage of food.
• Support in the training and professional guidance of trainees and new employees.

You are a committed individual with a passion for high-quality gastronomy and an eye for quality:

• Qualifications: Ideally, you will have completed training as a chef or have a comparable qualification – motivated career changers are also welcome.
• Experience: Initial professional experience in the hotel or catering industry, ideally in the breakfast sector, is an advantage.
• Mindset: Strong guest and service orientation as well as a keen eye for detail and presentation.
• Working style: Independent, structured and responsible with a passion for teamwork.
• Flexibility: Willingness to work flexible hours, including weekends and public holidays.
• Skills: Basic knowledge of German.

• Preparation and appealing presentation of food, buffets and à la carte dishes to high quality standards, mainly during evening service.
• Assistance with the preparation of breakfast or conference catering as required.
• Close cooperation with service and kitchen management to ensure smooth operations and an excellent guest experience.
• Receipt of goods, quality control and professional storage of food.
• Compliance with all hygiene and safety standards in accordance with HACCP.
• Assistance with the training and professional guidance of trainees and new employees.

You are a committed individual with a passion for high-quality cuisine and enjoy being part of a new gastronomic direction:

• Qualifications: Completed training as a chef.
• Experience: Experience in à la carte dining with high quality standards, ideally in the hotel industry.
• Mindset: Strong guest and service orientation as well as a passion for good cuisine with resilience in daily kitchen operations.
• Working style: Independent, structured and self-reliant with high standards for your work and an eye for detail.
• Flexibility: Willingness to work flexible hours, including weekends and public holidays.
• Skills: Knowledge of German.

• Professional preparation of the breakfast restaurant and breakfast buffet.
• Set-up, appealing presentation and continuous quality control of the buffet.
• Friendly welcome and attentive service for our hotel guests.
• Preparation and service of coffee and tea specialities as well as other hot and cold drinks.
• Ensuring smooth operations during morning and afternoon shifts.
• Independent organisation of your own work area.
• Accepting and coordinating table reservations.
• Compliance with and implementation of all hygiene and safety standards in accordance with HACCP.
• Supporting the training and professional guidance of trainees and new employees.

You are a committed individual who enjoys providing service and giving guests a perfect start to their day:

• Experience: Initial experience in restaurant or hotel service is an advantage, ideally in breakfast service – motivated career changers are also welcome.
• Mindset: Highly guest- and service-oriented with a keen eye for detail.
• Appearance: Friendly, well-groomed and professional manner towards guests.
• Working style: Independent, structured and reliable with the ability to work under pressure in daily service operations.
• Flexibility: Willingness to work flexible hours, including weekends and public holidays.
• Skills: Good knowledge of German, knowledge of English is an advantage.

• Professional preparation of the restaurant area for evening service.
• Professional greeting, seating and individual service for our hotel and à la carte guests.
• Competent advice on the selection of food and beverages, especially our wine selection.
• Independent taking of orders via the Matrix cash register system.
• Serving food and preparing and serving high-quality drinks in accordance with our quality standards.
• Accepting and coordinating table reservations.
• Independent billing and collection.
• Close cooperation with the kitchen and other operational hotel departments to ensure smooth operations.
• Compliance with and implementation of all HACCP hygiene and safety standards.
• Support in the training and professional guidance of trainees and new employees.

You are a committed individual who enjoys providing service and creating a special evening for guests:

• Qualifications: Completed training in restaurant management, ideally with experience in the hotel industry.
• Mindset: Highly guest- and service-oriented with a keen eye for detail.
• Appearance: Friendly, well-groomed and professional manner towards guests.
• Working style: Independent, structured and responsible with the ability to work under pressure in daily service operations.
• Flexibility: Willingness to work flexible hours, including weekends and public holidays.
• Skills: Good knowledge of German, knowledge of English is an advantage.

• Preparation, support and follow-up in the service process, e.g. setting tables, clearing away and polishing glasses and cutlery.
• Serving food and beverages in accordance with our quality standards.
• Support in the events area for conferences, celebrations or special events.
• Friendly and attentive service for our hotel and à la carte guests.
• Compliance with and implementation of all hygiene and safety standards in accordance with HACCP.

• You are a motivated individual who enjoys working with people and has an interest in catering and service:
• Experience: Initial experience in catering or hotel service is an advantage, but not essential.
• Mindset: Enjoy working with guests and be highly reliable.
• Appearance: Be friendly, well-groomed and service-oriented.
• Flexibility: Be willing to work mainly on weekends, public holidays or in the evenings.
• Skills: Good knowledge of German; knowledge of English is an advantage.

• Cleaning dishes, cutlery, glasses, kitchen utensils and appliances.
• Ensuring order and cleanliness in all kitchen and washing-up areas.
• Compliance with all hygiene and safety standards in accordance with HACCP.
• Assistance with waste separation and minor transport and storage tasks.
• Close cooperation with the kitchen and service team to ensure smooth operations.

You enjoy working in a team and attach great importance to cleanliness and order:

• Experience: Initial experience as a dishwasher or kitchen assistant is an advantage, but not essential – motivated career changers are welcome.
• Working style: Careful, reliable and structured with physical resilience in daily kitchen operations.
• Flexibility: Willingness to work flexible hours, including weekends and public holidays
• Skills: Basic knowledge of German.